Privacy Policy

JM Soul Connections
Last Updated: 21.02.2026

JM Soul Connections ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect personal information including:
•    Full name
•    Email address
•    Phone number
•    Billing and payment information (if applicable)
•    Information submitted through enquiry forms, booking forms, or during sessions
•    Website usage data via cookies and analytics tools
Sensitive information shared during sessions is treated as confidential and handled with care.
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2. How We Collect Information
We collect personal information when you:
•    Download a free resource or lead magnet
•    Subscribe to our newsletter
•    Submit an enquiry
•    Book a session
•    Purchase a program
•    Interact with our website
Certain information may also be collected automatically via cookies and analytics tools.
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3. How We Use Your Information
We may use your personal information to:
•    Provide services and respond to enquiries
•    Deliver downloads and program materials
•    Process payments (if applicable)
•    Send email communications and updates
•    Share educational content and promotional offers
•    Improve website functionality and user experience
We do not sell, rent, or trade your personal information.
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4. Email Marketing & Lead Magnets
When you download a free guide or resource from JM Soul Connections, you are opting in to receive email communication from us.
This may include:
•    Educational insights
•    Service updates
•    Program information
•    Promotional offers
You may unsubscribe at any time by clicking the “unsubscribe” link included in any email.
Your email address will never be sold or shared with third parties for marketing purposes.
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5. Third-Party Services
We may use trusted third-party providers such as:
•    Email marketing platforms
•    Booking systems
•    Payment processors
•    Website hosting services
•    Analytics tools (e.g. Google Analytics)
Some third-party providers may store data outside Australia. We take reasonable steps to ensure appropriate privacy standards are maintained.
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6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure.
However, no method of internet transmission or electronic storage is completely secure.
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7. Access and Correction
You may request access to or correction of your personal information by contacting:
[Insert Business Email Address]
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8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.
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